PROVISIONAL NETWORK POLICY
Complaints procedure
This Pilgrim Taxi page explains how to raise a concern, the information to provide and how the booking team responds. Pilgrim Taxi is a trading name of the UK-operated Saudi Cab Co business, so the controlling network policy is maintained by Saudi Cab Co.
Use the controlling policy
The Saudi Cab Co version applies to bookings made under this trading name, together with any brand-specific information shown at search, basket or checkout.
Read Complaints procedure on Saudi Cab CoThese pages are under final legal review. The checkout must identify the contracting booking business, the assigned transport provider where required, the complete price and the relevant cancellation and complaint routes before a customer commits.