A shared destination is only one part of the request
Two groups staying at the same hotel do not necessarily need the same airport collection. Start by listing each arrival separately: flight, airport, local date, time, passengers and luggage. Only then consider whether a combined request makes sense for the people travelling.
One group may prefer to continue to the hotel while another is still in transit. Combining them can introduce an additional waiting requirement, and that requirement must be assessed rather than hidden inside a single party count. Do not describe everyone as arriving together when the flights are different.
Compare complete arrangements
Ask for the alternatives to be described clearly: separate collections, or a combined arrangement with explicit waiting and meeting conditions. Compare the total scope as well as the price. A lower figure is not an equivalent offer if it assumes a different arrival, excludes waiting or carries fewer bags.
Use a simple decision table in your own notes. One column records who waits, another records the planned collection, and another records what happens if one flight changes. The purpose is to reveal the practical trade-off, not to predict airport processing times.
Keep the groups identifiable
If separate journeys are chosen, give each its own lead traveller and booking reference. Avoid forwarding the same collection instructions to everyone without explaining which group they apply to. When a combined journey is agreed, make sure both groups know the final meeting process.
If an airline change alters the balance, request a review. A combined booking should not silently become two separate services, and two bookings should not be treated as one vehicle allocation because the hotel is the same.
The right answer depends on the actual arrivals and the arrangement the provider confirms. Preparing the two groups accurately makes that answer easier to reach before anyone is waiting with luggage.
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